Shift Lead: Customer Service & Team Training

Applegreen Travel Plazas; Maple Shade Township (NJ); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Zusammenfassung

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-site teams, ensure exceptional customer service, and uphold all brand standards and food safety requirements. You will participate in training, monitor cash handling, and manage daily tasks in a fast-paced plaza environment.

Responsibilities include supervising shift activities, resolving customer issues, and executing opening/closing checklists while maintaining product quality and compliance with company

Qualifikationen

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Aufgaben

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and POS tasks.
• Ensure proper food handling, wrapping, dating, stocking, and temperature checks.
• Train new team members and enforce brand standards and policies.

Kenntnisse

Cash handling

Customer service

Leadership

Team supervision

Jobbeschreibung

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-site teams, ensure exceptional customer service, and uphold all brand standards and food safety requirements. You will participate in training, monitor cash handling, and manage daily tasks in a fast-paced plaza environment.

Responsibilities include supervising shift activities, resolving customer issues, and executing opening/closing checklists while maintaining product quality and compliance with company