Shift Lead - Customer Service & Store Operations

CVS Health; Uxbridge (MA); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through excellent service. When no manager is onsite, you lead the staff and ensure opening and closing procedures are completed smoothly.

Key qualifications include deductive reasoning, strong communication and supervisory skills, and flexibility to work early mornings, overnights and weekends as needed.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Flexible schedule including early mornings, overnights and weekends; willingness to overtime as needed.

Responsibilities

• Lead store staff when managers are unavailable and ensure smooth operations.
• Support customer service initiatives and resolve issues per policy.
• Merchandise, price, stock shelves and reset departments as needed.

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through excellent service. When no manager is onsite, you lead the staff and ensure opening and closing procedures are completed smoothly.

Key qualifications include deductive reasoning, strong communication and supervisory skills, and flexibility to work early mornings, overnights and weekends as needed.