Shift Lead: Retail Ops & Customer Experience

CVS Health; Sunnyvale (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health is seeking a Shift Supervisor to support the store management team, lead staff in the absence of a manager, and ensure smooth operations and opening/closing procedures. The role emphasizes customer service, confidentiality, and strong communication with management and crews.

The position requires a high school diploma or equivalent (preferred) and a willingness to work early mornings, overnights, weekends, and overtime as needed. 40 hours per week with a comprehensive benefits package.

Qualifications

• Deductive reasoning ability and analytical skills required for store operations.
• Advanced communication and supervision skills essential for leading staff.
• Flexibility to work early mornings, overnights, weekends, and urgent issues.

Responsibilities

• Supervise store staff when no manager is on site.
• Assist customers and resolve issues per CVS policy.
• Price, stock, and maintain displays; ensure proper merchandising and seasonal setup.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the store management team, lead staff in the absence of a manager, and ensure smooth operations and opening/closing procedures. The role emphasizes customer service, confidentiality, and strong communication with management and crews.

The position requires a high school diploma or equivalent (preferred) and a willingness to work early mornings, overnights, weekends, and overtime as needed. 40 hours per week with a comprehensive benefits package.