Shift Lead - Customer-Focused Store Operations Leader

Walgreens; North Bergen (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store when management is unavailable, handle cash with accuracy, process returns, and support vendor deliveries. The role emphasizes delivering a delightful customer experience and maintaining accurate pricing and displays.

Responsibilities include assisting customers, managing stock, and ensuring store systems run smoothly. English communication and prior leadership or retail experience are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling.
• Completes product returns, refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Maintains inventory accuracy and supports pricing and display setup.

Skills

Leadership experience

Retail experience

English proficiency

Customer service

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a capable team member to open and close the store when management is unavailable, handle cash with accuracy, process returns, and support vendor deliveries. The role emphasizes delivering a delightful customer experience and maintaining accurate pricing and displays.

Responsibilities include assisting customers, managing stock, and ensuring store systems run smoothly. English communication and prior leadership or retail experience are required.