Shift Lead — Customer Experience & Store Operations

Walgreens; Washington Mills (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens seeks a team member who can open and close the store in the absence of management, manage cash and transactions, and deliver a positive customer experience. The role involves assisting with inventory, pricing, displays, and backroom operations to keep the store organized and compliant.

Strong English communication and prior leadership or retail experience are required, with a focus on accuracy, courtesy, and teamwork to support store performance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring readiness.
• Complete product returns, refunds, cash drops, and provide change to registers.
• Engage customers to deliver a distinctive Walgreens experience.
• Assist with inventory, pricing changes, and signage to support accurate pricing.
• Maintain store cleanliness, maintenance requests, and backroom organization.

Skills

Leadership experience

Retail experience

Fluent English

Education

High school diploma or equivalent

Job description

Walgreens seeks a team member who can open and close the store in the absence of management, manage cash and transactions, and deliver a positive customer experience. The role involves assisting with inventory, pricing, displays, and backroom operations to keep the store organized and compliant.

Strong English communication and prior leadership or retail experience are required, with a focus on accuracy, courtesy, and teamwork to support store performance.