Shift Lead: Customer Experience & Store Ops

Walgreens; Bainbridge Island (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for business. The role emphasizes delivering a delightful customer experience and assisting customers with products and services.

Responsibilities include inventory accuracy, pricing updates, basic cashier duties, and supporting store operations. A prior leadership or key holder role plus English fluency are required.

Qualifications

• At least 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Possesses or will obtain state-required PTCB certification or pharmacy license.

Responsibilities

• Open and close the store in the absence of management, perform cash handling, and prepare the floor and stock room for business.
• Complete returns, refunds, cash drops, and provide change to registers as needed.
• Provide a distinctive customer experience and greet customers to assist with products and services.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license (state)

Job description

Walgreens is seeking team members to open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for business. The role emphasizes delivering a delightful customer experience and assisting customers with products and services.

Responsibilities include inventory accuracy, pricing updates, basic cashier duties, and supporting store operations. A prior leadership or key holder role plus English fluency are required.