Shift Lead - Customer Experience & Store Ops

Walgreens; Elizabethton (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members who can open and close the store when management is not present, handle cash accurately, and ensure the floor and stock room are ready for business. You will engage customers, assist with products and services, and uphold Walgreens service traits.

The role includes maintaining store displays, pricing, and inventory accuracy while providing a distinctive customer experience. Strong English fluency is required and prior leadership experience is valued.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Engages customers and patients, offering assistance with products and services to ensure a positive experience.
• Maintains store appearance, pricing signage, and basic inventory accuracy across departments.

Skills

Leadership experience

Fluent English

Education

PTCB certification

State pharmacy license

Job description

Walgreens is seeking team members who can open and close the store when management is not present, handle cash accurately, and ensure the floor and stock room are ready for business. You will engage customers, assist with products and services, and uphold Walgreens service traits.

The role includes maintaining store displays, pricing, and inventory accuracy while providing a distinctive customer experience. Strong English fluency is required and prior leadership experience is valued.