Shift Lead - Customer Experience & Store Ops Pro

Walgreens; Santa Monica (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens in Santa Monica, CA is seeking a dedicated team member to support store operations in the absence of management. You will handle cash, open/close procedures, and assist with deliveries, pricing, and inventory while ensuring a positive customer experience.

Responsibilities include maintaining stock accuracy, assisting with displays, and providing proactive service to customers and patients. The role emphasizes adherence to policies and excellent communication within the team.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in the absence of management, including systems start-ups and cash handling.
• Register all sales on assigned cash register, including price verifications and voids.
• Maintain inventory accuracy and assist with pricing, signage, and displays.
• Assist with vendor deliveries and backroom operations, including backdoor access for deliveries.
• Provide exceptional customer service and resolve issues to ensure a positive experience.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens in Santa Monica, CA is seeking a dedicated team member to support store operations in the absence of management. You will handle cash, open/close procedures, and assist with deliveries, pricing, and inventory while ensuring a positive customer experience.

Responsibilities include maintaining stock accuracy, assisting with displays, and providing proactive service to customers and patients. The role emphasizes adherence to policies and excellent communication within the team.