Shift Lead: Store Opener/Closer & Customer Experience

Walgreens; Santa Maria (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking team members to ensure smooth store operations and a superior customer experience in Santa Maria, CA. You will support opening/closing, handle cash responsibly, and assist customers with product questions and services.

The role emphasizes consistent customer service, inventory accuracy, and teamwork to maintain a clean, organized store and compliant operations. Fluency in English and prior leadership experience are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with team members to deliver a distinctive customer experience.

Skills

Customer service

Cash handling

Team leadership

Education

PTCB certification or Pharmacy license

Tools

POS system

Store equipment

Job description

Walgreens is seeking team members to ensure smooth store operations and a superior customer experience in Santa Maria, CA. You will support opening/closing, handle cash responsibly, and assist customers with product questions and services.

The role emphasizes consistent customer service, inventory accuracy, and teamwork to maintain a clean, organized store and compliant operations. Fluency in English and prior leadership experience are required.