Store Lead: Customer Experience & Operations

Walgreens; Anaheim (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Anaheim, CA is seeking a capable team member to help run store operations when management is not present. You will open/close the store, handle cash, assist with vendor deliveries, and ensure pricing and signage compliance while maintaining clean, organized shelves.

This role emphasizes delivering a distinctive customer experience, resolving issues, guiding teammates, and supporting pharmacy window as needed.

Qualifications

• Must have at least one year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Experience in retail operations and cash handling.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete returns, refunds, voids, and cash drops to the safe.
• Provide a distinctive, delightful customer experience.
• Manage register transactions, price verifications, and discounts.
• Assist with inventory counts, stock rotation, and backroom organization.
• Support vendor deliveries and backdoor access as needed.
• Ensure compliance with state laws for regulated products.

Skills

Leadership

Key holder

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

Cash register

Store systems

Inventory management

Job description

Walgreens in Anaheim, CA is seeking a capable team member to help run store operations when management is not present. You will open/close the store, handle cash, assist with vendor deliveries, and ensure pricing and signage compliance while maintaining clean, organized shelves.

This role emphasizes delivering a distinctive customer experience, resolving issues, guiding teammates, and supporting pharmacy window as needed.