Operations Lead: Customer Experience & Store Readiness

Walgreens; Goleta (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Goleta, CA is seeking a store team member to support opening/closing, cash handling, and delivering a positive customer experience. You will assist with inventory, pricing, and back-room operations while engaging customers and maintaining store standards.

This role emphasizes leadership exposure, frontline service, and compliance with store policies, with a focus on providing friendly, proactive assistance to shoppers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting and assisting with products and services.
• Maintains accurate inventory counts and proper pricing/signage in all areas of the store.

Skills

Leadership experience

English fluency

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in Goleta, CA is seeking a store team member to support opening/closing, cash handling, and delivering a positive customer experience. You will assist with inventory, pricing, and back-room operations while engaging customers and maintaining store standards.

This role emphasizes leadership exposure, frontline service, and compliance with store policies, with a focus on providing friendly, proactive assistance to shoppers and patients.