Shift Lead: Store Ops & Customer Experience

Walgreens; Calimesa (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support store operations in California. The role involves opening/closing the store when management is absent, handling cash and refunds, and ensuring a welcoming shopping experience for customers.

Applicants should have at least one year of leadership or supervisory experience and be fluent in English. The position emphasizes proactive service, accuracy in pricing, inventory control, and cooperative teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles product returns, refunds, and cash drops; provides change for registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services, resolving issues to ensure satisfaction.
• Maintains store inventory accuracy and assists with pricing, displays, and merchandising.

Skills

Leadership experience

Retail knowledge

Customer service

Job description

Walgreens is seeking a customer-focused team member to support store operations in California. The role involves opening/closing the store when management is absent, handling cash and refunds, and ensuring a welcoming shopping experience for customers.

Applicants should have at least one year of leadership or supervisory experience and be fluent in English. The position emphasizes proactive service, accuracy in pricing, inventory control, and cooperative teamwork.