Shift Lead: Customer Experience & Store Ops Pro

Walgreens; Issaquah (WA); On-site; USD 54,443,000 - 63,039,000; Full time

Job summary

Walgreens in Issaquah, WA seeks a store team member to open/close the store in management's absence, handle cash and POS duties, and deliver a distinctive customer experience. You will assist with inventory, pricing, and merchandising, while maintaining store standards and compliance with policies.

The role emphasizes leadership, cash handling, and exceptional customer service to ensure smooth daily operations and a welcoming store environment.

Qualifications

• Minimum 1 year of leadership, supervisory, or key-holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store operations and customer service.
• Experience with cash handling and register procedures.

Responsibilities

• Open/close store in absence of management and perform systems start-ups.
• Process returns, voids, refunds, and cash drops with accuracy.
• Provide a high-quality, delightful customer experience.
• Assist with inventory, pricing, and merchandising duties.
• Support pharmacy window as requested and ensure compliance with policies.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Store operations knowledge

Job description

Walgreens in Issaquah, WA seeks a store team member to open/close the store in management's absence, handle cash and POS duties, and deliver a distinctive customer experience. You will assist with inventory, pricing, and merchandising, while maintaining store standards and compliance with policies.

The role emphasizes leadership, cash handling, and exceptional customer service to ensure smooth daily operations and a welcoming store environment.