Shift Lead - Customer Experience & Store Ops

Walgreens; Walla Walla (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in United States (Washington, Walla Walla) seeks a hands-on team member to open/close the store in management's absence, manage cash, assist customers, and uphold store standards. You will maintain inventory, pricing accuracy, and assist with displays and backroom organization.

A friendly, service-oriented approach is essential to deliver a distinctive Walgreens experience. The role emphasizes cashiering, customer interaction, and collaboration with the store team to ensure smooth

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for business.
• Complete product returns, refunds, and cash handling to the safe as needed.
• Engage customers and provide assistance to ensure a positive experience.
• Model and share customer service best practices with the team.
• Handle store operations tasks such as pricing, displays, inventory, and backroom organization.

Skills

Leadership experience

Fluent English

Customer service

Job description

Walgreens in United States (Washington, Walla Walla) seeks a hands-on team member to open/close the store in management's absence, manage cash, assist customers, and uphold store standards. You will maintain inventory, pricing accuracy, and assist with displays and backroom organization.

A friendly, service-oriented approach is essential to deliver a distinctive Walgreens experience. The role emphasizes cashiering, customer interaction, and collaboration with the store team to ensure smooth