Store Shift Lead - Customer Experience & Ops

Walgreens; Washington (Washington County); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a store position in Washington. You will open and close the store in the absence of management, handle cash and pricing tasks, and ensure a welcoming, helpful customer experience.

You will assist with vendor deliveries, maintain inventory accuracy, and support displays and promotions to drive sales. The role emphasizes leadership, customer service, and compliance with store policies and local regulations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• PTCB certification or pharmacy license as required by state is preferred.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Process returns, voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Greet and assist customers with products and services; resolve issues.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain accurate inventory counts and pricing, including signage and local regulations.

Skills

Leadership

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is hiring for a store position in Washington. You will open and close the store in the absence of management, handle cash and pricing tasks, and ensure a welcoming, helpful customer experience.

You will assist with vendor deliveries, maintain inventory accuracy, and support displays and promotions to drive sales. The role emphasizes leadership, customer service, and compliance with store policies and local regulations.