Shift Lead: Customer Experience & Store Ops (Hourly $21-$24)

Walgreens; Burlingame (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens in Burlingame, CA is seeking a store key holder to open and close the store in the absence of management, manage cash and daily transactions, and ensure floor and stock room are ready for business.

You will deliver friendly customer service, greet customers, assist with product questions, and support inventory, pricing, returns, and vendor deliveries. Prior leadership or retail experience preferred; fluent English required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle required cash systems.
• Process returns, refunds, cash drops, and cashiering tasks accurately.
• Deliver friendly, distinctive customer experiences and assist customers proactively.

Skills

Leadership

Retail key holder

Customer service

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens in Burlingame, CA is seeking a store key holder to open and close the store in the absence of management, manage cash and daily transactions, and ensure floor and stock room are ready for business.

You will deliver friendly customer service, greet customers, assist with product questions, and support inventory, pricing, returns, and vendor deliveries. Prior leadership or retail experience preferred; fluent English required.