Store Lead: Customer Experience & Operations Coach

Walgreens; Millbrae (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Millbrae, CA seeks a capable team member to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room readiness for business hours.

The role emphasizes delivering a distinctive customer experience, greeting customers, and assisting with products and services while resolving issues to maintain high satisfaction. Inventory accuracy and pricing adherence are essential daily tasks.

Qualifications

• One year of leadership or supervisory experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or state pharmacy license may be required.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash registers.
• Completes product returns, refunds, and cash drops to the safe.
• Delivers a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues.
• Assist with vendor deliveries and backdoor access.
• Maintain inventory accuracy and price changes; ensure proper signage.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Millbrae, CA seeks a capable team member to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room readiness for business hours.

The role emphasizes delivering a distinctive customer experience, greeting customers, and assisting with products and services while resolving issues to maintain high satisfaction. Inventory accuracy and pricing adherence are essential daily tasks.