Shift Lead: Customer Experience & Store Operations

Walgreens; Madison Township (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a trusted team member to open/close the store in the absence of management, handle cash and assist customers with a high level of service. You will also support backroom operations, pricing, inventory, and promotional displays while ensuring compliance with store policies.

Responsibilities include engaging customers, resolving issues, and maintaining accurate sales records. Prior experience in retail and strong English communication are required.

Qualifications

• One year of leadership or supervisory retail experience.
• Fluent English reading, writing and speaking.
• Ability to handle cash accurately and with integrity.

Responsibilities

• Open and close the store in the absence of management and ensure readiness.
• Process returns, refunds, and cash drops with accuracy.
• Deliver a distinctive customer experience and assist customers.

Skills

Leadership

Customer service

Cash handling

Store operations

Tools

POS system

Job description

Walgreens is seeking a trusted team member to open/close the store in the absence of management, handle cash and assist customers with a high level of service. You will also support backroom operations, pricing, inventory, and promotional displays while ensuring compliance with store policies.

Responsibilities include engaging customers, resolving issues, and maintaining accurate sales records. Prior experience in retail and strong English communication are required.