Shift Lead: Customer Experience & Store Ops

Walgreens; Ventnor City (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a customer-focused team member in Ventnor City, NJ who can open and close the store when management is not present, handle cash and transactions accurately, and deliver a distinctive customer experience.

Responsibilities include assisting customers, processing returns and refunds, and maintaining inventory, pricing, and displays. The role supports vendor deliveries and backroom operations while ensuring compliance with store policies and safety regulations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close store in absence of management and ensure systems start-up and cash handling.
• Handle returns, refunds, cash drops, and provide change to registers.
• Provide excellent customer service and assist customers throughout the store.
• Maintain inventory accuracy and pricing, including signage and regulatory compliance.
• Assist with vendor deliveries, backroom processes, and displays.
• Support with basic bookkeeping and store maintenance tasks.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a customer-focused team member in Ventnor City, NJ who can open and close the store when management is not present, handle cash and transactions accurately, and deliver a distinctive customer experience.

Responsibilities include assisting customers, processing returns and refunds, and maintaining inventory, pricing, and displays. The role supports vendor deliveries and backroom operations while ensuring compliance with store policies and safety regulations.