Shift Lead - Customer Experience & Store Operations

Walgreens; Ocean Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New Jersey is seeking a skilled retail professional to open and close the store when management is unavailable, manage cash and transactions, and ensure the floor and stock room are ready for the business day. You will handle returns, refunds, and cash drops while delivering a high-quality customer experience.

The role emphasizes leadership, cash handling, and strong customer service skills, with duties spanning inventory, pricing, and store maintenance to support daily operations

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including system start-ups, cash handling, and preparing floor and stock room for opening.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Provide a distinctive and delightful customer experience.

Skills

Leadership experience

Cash handling

Customer service

Job description

Walgreens in New Jersey is seeking a skilled retail professional to open and close the store when management is unavailable, manage cash and transactions, and ensure the floor and stock room are ready for the business day. You will handle returns, refunds, and cash drops while delivering a high-quality customer experience.

The role emphasizes leadership, cash handling, and strong customer service skills, with duties spanning inventory, pricing, and store maintenance to support daily operations