Shift Lead: Customer Experience & Store Ops

Walgreens; Magnolia (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Magnolia, NJ is seeking a team member to open and close the store in the absence of store management, perform cash handling, and ensure the floor and stock room are ready for the business day.

Responsibilities include handling returns, refunds, cash drops, and providing change; delivering a distinctive and delightful customer experience while upholding store policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.

Responsibilities

• Open and close the store in the absence of management and handle cash registers.
• Complete returns, refunds, cash drops to the safe, and provide change as needed.
• Greet customers and deliver a distinctive customer experience.
• Assist with vendor deliveries and back door access for deliveries.
• Ensure accurate pricing, signage, and basic department cleanliness.

Skills

Leadership experience

English fluency

Retail key holder

Education

PTCB certification

Pharmacy license

Tools

POS systems

Job description

Walgreens in Magnolia, NJ is seeking a team member to open and close the store in the absence of store management, perform cash handling, and ensure the floor and stock room are ready for the business day.

Responsibilities include handling returns, refunds, cash drops, and providing change; delivering a distinctive and delightful customer experience while upholding store policies and procedures.