Shift Lead - Retail Ops & Customer Experience

Walgreens; Gloucester Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New Jersey is seeking a team member to support store operations and customer experience. This role involves opening and closing the store when management is not present, handling cash, and ensuring floor and stock room readiness for the business day.

You will engage customers, help with products and services, and model service best practices. The position also covers inventory accuracy, pricing tasks, basic bookkeeping, and collaboration with managers to maintain a safe, clean, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer the knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete cash handling tasks including cash drops and refunds, and ensure register accuracy.
• Engage customers and patients by greeting them and offering help with products and services to deliver a positive experience.
• Assist with inventory counts, pricing changes, and store displays; maintain cleanliness and orderly appearance.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in New Jersey is seeking a team member to support store operations and customer experience. This role involves opening and closing the store when management is not present, handling cash, and ensuring floor and stock room readiness for the business day.

You will engage customers, help with products and services, and model service best practices. The position also covers inventory accuracy, pricing tasks, basic bookkeeping, and collaboration with managers to maintain a safe, clean, and