Shift Lead: Customer Experience & Store Ops

Walgreens; Town of Highland (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New York’s Town of Highland is seeking a store associate to open and close the store when management is absent, perform required system start-ups, handle cash, and prepare the floor and stock room for the business day. You will also model a distinctive customer experience and assist with back-room operations, pricing, and inventory management.

The role emphasizes strong English communication, cash handling accuracy, and the ability to work independently when management is

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or state pharmacy license as required by the state.

Responsibilities

• Opens and closes the store in the absence of store management and ensures readiness for the business day.
• Completes cash handling tasks, refunds, and cash drops to the safe; provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Assists with store operations including pricing, displays, inventory, and backroom duties.
• Assists management and communicates tasks to team when management is not present.

Skills

Leadership experience

Retail experience

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Tools

Cash registers

Job description

Walgreens in New York’s Town of Highland is seeking a store associate to open and close the store when management is absent, perform required system start-ups, handle cash, and prepare the floor and stock room for the business day. You will also model a distinctive customer experience and assist with back-room operations, pricing, and inventory management.

The role emphasizes strong English communication, cash handling accuracy, and the ability to work independently when management is