Shift Lead — Customer Experience & Store Ops

Walgreens; Storm Lake (IA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a capable team member in Storm Lake, IA to support store operations and customer experiences. The role covers opening/closing procedures, cash handling, and assisting customers with products and services.

The position emphasizes maintaining store readiness, inventory accuracy, and engaging with customers to resolve questions. The ideal candidate has prior leadership or retail experience, is fluent in English, and can work in a fast-paced environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management and ensure readiness for business days.
• Handle returns, refunds, cash drops, and change for registers; ensure accurate cash handling.
• Model and deliver a distinctive customer experience.
• Help with vendor deliveries, pricing, stock rotation, and maintaining store cleanliness and appearance.
• Assist with displays, resets, pricing, and basic department organization.

Skills

Customer service

Leadership experience

Store operations

Cash handling

Tools

Store systems

Job description

Walgreens is seeking a capable team member in Storm Lake, IA to support store operations and customer experiences. The role covers opening/closing procedures, cash handling, and assisting customers with products and services.

The position emphasizes maintaining store readiness, inventory accuracy, and engaging with customers to resolve questions. The ideal candidate has prior leadership or retail experience, is fluent in English, and can work in a fast-paced environment.