Shift Lead — Customer Experience & Store Ops

Walgreens; Rapid City (SD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Rapid City, SD is seeking a dependable team member to support store operations and customer experience. The role involves opening/closing, cash handling, inventory, and merchandising tasks to ensure a smooth morning start and a clean, welcoming floor.

You will lead by example, assist with vendor deliveries, price changes, and basic bookkeeping, while upholding all policies and regulatory requirements. Prior retail leadership and excellent English communication are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for business.
• Complete product returns, order voids, refunds, and cash drops to the safe.
• Engage customers and provide assistance to ensure a positive experience.
• Assist with pricing, displays, and stock replenishment to support merchandising.
• Maintain inventory accuracy and assist with vendor deliveries and backroom processes.
• Support basic bookkeeping activities and compliance with policies.

Skills

Leadership

Cash handling

Customer service

Store operations

Education

PTCB certification or pharmacy license

Tools

POS system knowledge

Job description

Walgreens in Rapid City, SD is seeking a dependable team member to support store operations and customer experience. The role involves opening/closing, cash handling, inventory, and merchandising tasks to ensure a smooth morning start and a clean, welcoming floor.

You will lead by example, assist with vendor deliveries, price changes, and basic bookkeeping, while upholding all policies and regulatory requirements. Prior retail leadership and excellent English communication are preferred.