Shift Lead: Customer Experience & Store Operations

Walgreens; Fort Dodge (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fort Dodge, IA is seeking an associate responsible for opening/closing, cash handling, and delivering strong customer service. You will manage basic store operations, assist with pricing and displays, and ensure the store is ready for customers at the start of each day.

Qualified candidates will have at least 1 year in leadership or key holder roles, fluent English, and familiarity with register systems. This role emphasizes service excellence and compliant store procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store and handles system start-ups and cash handling.
• Completes transactions, refunds, and cash drops at the registers.
• Engages customers and delivers a distinctive customer experience.

Skills

Leadership

Cash handling

Customer service

English fluency

Store operations

Tools

POS systems

Job description

Walgreens in Fort Dodge, IA is seeking an associate responsible for opening/closing, cash handling, and delivering strong customer service. You will manage basic store operations, assist with pricing and displays, and ensure the store is ready for customers at the start of each day.

Qualified candidates will have at least 1 year in leadership or key holder roles, fluent English, and familiarity with register systems. This role emphasizes service excellence and compliant store procedures.