Shift Lead: Customer Experience & Store Ops

Walgreens; Sioux Falls (SD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Sioux Falls, SD is seeking a candidate to open and close the store in the absence of management, manage cash handling, and prepare the floor and stock room for the business day. The role involves assisting customers and maintaining store standards across operations and communications.

The position emphasizes delivering a distinctive customer experience, supporting inventory and pricing tasks, and collaborating with management to resolve issues and improve service quality.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers and assist with products and services to ensure a positive experience.
• Liaise between management and team members when store management is not present.
• Assist with daily price changes, signage, and basic department pricing.

Skills

Leadership

Customer service

English proficiency

Team supervision

Tools

Cash register system

Job description

Walgreens in Sioux Falls, SD is seeking a candidate to open and close the store in the absence of management, manage cash handling, and prepare the floor and stock room for the business day. The role involves assisting customers and maintaining store standards across operations and communications.

The position emphasizes delivering a distinctive customer experience, supporting inventory and pricing tasks, and collaborating with management to resolve issues and improve service quality.