Shift Lead - Customer Experience & Store Operations

Walgreens; Susanville (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for business. The role emphasizes customer service and accurate sales processing.

Responsibilities include assisting with inventory, displays, pricing, vendor deliveries, and maintaining a positive customer experience across interactions with customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required cash handling and ensuring readiness for the business day.
• Complete product returns, refunds, and cash drops; provide change as requested.
• Engage customers and patients to deliver a distinctive and delightful experience; resolve issues.
• Supervise cash handling and ensure accurate sales records and price verifications.
• Assist with inventory accuracy, displays, pricing signage, and vendor deliveries as needed.

Skills

Leadership

Cash handling

Customer service

Tools

Store systems

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for business. The role emphasizes customer service and accurate sales processing.

Responsibilities include assisting with inventory, displays, pricing, vendor deliveries, and maintaining a positive customer experience across interactions with customers and patients.