Shift Lead: Customer Experience & Store Operations

Walgreens; Inver Grove Heights (MN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking team members to help open and close the store when management is not present, ensuring cash handling and system readiness for the business day. You will assist with vendor deliveries through back door access and maintain accurate register records.

The role emphasizes delivering a distinctive customer experience, completing refunds, returns, and price adjustments, and supporting stockroom and floor operations to ensure smooth daily performance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred by state regulations.

Responsibilities

• Open/close the store in the absence of management and handle required cash procedures.
• Complete product returns, refunds, cash drops, and cash register transactions.
• Deliver a distinctive customer experience and assist with store operations, pricing, and displays.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking team members to help open and close the store when management is not present, ensuring cash handling and system readiness for the business day. You will assist with vendor deliveries through back door access and maintain accurate register records.

The role emphasizes delivering a distinctive customer experience, completing refunds, returns, and price adjustments, and supporting stockroom and floor operations to ensure smooth daily performance.