Shift Lead: Customer Experience & Store Ops

Walgreens; Phoenixville (Chester County); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is looking for a team member to open and close the store in the absence of store management, run required systems start-ups, manage cash handling, and ensure the floor and stock room are ready for the business day. This includes opening the back door for deliveries when needed.

Engage customers and patients by greeting them and offering assistance with products and services, resolve issues to ensure a positive experience, and model service best practices for the team.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred: PTCB certification or state pharmacy licence.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy licence

Job description

Walgreens is looking for a team member to open and close the store in the absence of store management, run required systems start-ups, manage cash handling, and ensure the floor and stock room are ready for the business day. This includes opening the back door for deliveries when needed.

Engage customers and patients by greeting them and offering assistance with products and services, resolve issues to ensure a positive experience, and model service best practices for the team.