Shift Lead: Customer Experience & Store Operations

Walgreens; Anaheim (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a store team member to open and close the store in the absence of management, handle daily cash activities, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries, price changes, and merchandising while maintaining a high standard of customer service.

Responsibilities include engaging customers, processing returns and refunds, and coordinating with management on stock and display updates to provide a distinctive Walgreens

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting and assisting with products and services; resolves issues to ensure a positive experience.
• Performs store operations duties including inventory accuracy, pricing, and merchandising; supports back-room and vendor processes.

Skills

Leadership experience

Customer service

Cash handling

Team coaching

Communication

Tools

Store systems

Cash register

Job description

Walgreens is seeking a store team member to open and close the store in the absence of management, handle daily cash activities, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries, price changes, and merchandising while maintaining a high standard of customer service.

Responsibilities include engaging customers, processing returns and refunds, and coordinating with management on stock and display updates to provide a distinctive Walgreens