Shift Lead — Customer Experience & Store Operations

Walgreens; Pennington Gap (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Pennington Gap, VA is hiring to ensure a smooth store start and end of day in the absence of store management. You will handle cash operations, service customers, and prepare the floor and back room for business.

The role emphasizes delivering a distinctive customer experience, assisting with product placement, pricing, inventory accuracy, and basic store operations while maintaining compliance and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive customer experience.

Job description

Walgreens in Pennington Gap, VA is hiring to ensure a smooth store start and end of day in the absence of store management. You will handle cash operations, service customers, and prepare the floor and back room for business.

The role emphasizes delivering a distinctive customer experience, assisting with product placement, pricing, inventory accuracy, and basic store operations while maintaining compliance and teamwork.