Shift Lead: Customer Experience & Store Ops

Walgreens; North Richland Hills (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in North Richland Hills, Texas seeks a leader to open/close the store when management is absent and to ensure all systems are ready for business. You will handle cash at registers, process refunds, and support deliveries through the back door, while delivering an outstanding customer experience.

Role emphasizes team coaching, stockroom accuracy, pricing tasks, and compliance with store policies. Pharmacy eligibility and PTCB/license knowledge are valued as applicable to the position.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure readiness of all required systems, cash handling, and floor/stock room.
• Manage cash handling tasks including returns, refunds, cash drops, and providing change.
• Deliver a distinctive and delightful customer experience to shoppers.

Skills

Leadership experience

Education

PTCB certification or pharmacy license

Job description

Walgreens in North Richland Hills, Texas seeks a leader to open/close the store when management is absent and to ensure all systems are ready for business. You will handle cash at registers, process refunds, and support deliveries through the back door, while delivering an outstanding customer experience.

Role emphasizes team coaching, stockroom accuracy, pricing tasks, and compliance with store policies. Pharmacy eligibility and PTCB/license knowledge are valued as applicable to the position.