Store Operations & Customer Experience Lead

Walgreens; College Station (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Texas is hiring for a Lead Retail Associate role. You will open/close the store in the absence of management, manage cash, assist customers, and ensure the floor and stockroom are ready for the day.

You will handle returns, refunds, pricing, and merchandising while delivering a friendly, helpful experience to customers and patients.

Training and team coordination, adherence to policies, and maintaining store standards are part of the role.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, with cash handling and start-up procedures.
• Process returns, refunds, cash drops, and ensure accurate cashiering records.
• Deliver a distinctive and delightful customer experience and assist customers and patients.

Skills

Leadership experience

Customer service

Fluent English

Job description

Walgreens in Texas is hiring for a Lead Retail Associate role. You will open/close the store in the absence of management, manage cash, assist customers, and ensure the floor and stockroom are ready for the day.

You will handle returns, refunds, pricing, and merchandising while delivering a friendly, helpful experience to customers and patients.

Training and team coordination, adherence to policies, and maintaining store standards are part of the role.