Lead, Store Operations & Customer Experience

Walgreens; Allen (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Allen, TX seeks a dedicated team member to open and close the store when management is not present, ensuring systems start-up and secure cash handling. You will process refunds and cash drops, while delivering a consistently delightful customer experience.

Responsibilities include engaging customers, guiding them on products and services, and maintaining accurate pricing, displays, and inventory in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent, handling systems start-ups and cash handling.
• Manages cash drops, refunds, and cashier adjustments with accuracy.
• Delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure satisfaction.
• Maintains store inventory, pricing signage, and cleanliness to support compliance and operations.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Allen, TX seeks a dedicated team member to open and close the store when management is not present, ensuring systems start-up and secure cash handling. You will process refunds and cash drops, while delivering a consistently delightful customer experience.

Responsibilities include engaging customers, guiding them on products and services, and maintaining accurate pricing, displays, and inventory in a fast-paced retail environment.