Store Lead: Customer Experience & Operations

Walgreens; Spring (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Spring, Texas is seeking a retail team member to support store operations and customer service. The role includes opening and closing the store in the absence of management, handling cash, refunds, and price updates, and ensuring the sales floor and stockroom are prepared for business hours.

Responsibilities also cover assisting customers, training teammates on service best practices, and maintaining store appearance, pricing, and compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and ensures readiness for the business day.
• Handles cash, refunds, price verifications, and voids on assigned registers; participates in safe cash drops and change orders.
• Models and delivers a distinctive and delightful customer experience and assists with product queries to support sales and service.

Skills

Leadership experience

Fluent English

Tools

POS systems

Inventory software

Job description

Walgreens in Spring, Texas is seeking a retail team member to support store operations and customer service. The role includes opening and closing the store in the absence of management, handling cash, refunds, and price updates, and ensuring the sales floor and stockroom are prepared for business hours.

Responsibilities also cover assisting customers, training teammates on service best practices, and maintaining store appearance, pricing, and compliance with policies.