Shift Lead: Customer Experience & Store Ops

Walgreens; Lakeway (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member in Texas to help open and close the store when management is not present, manage cash, and ensure the floor and stock room are ready for business. You will assist with deliveries and maintain accurate pricing and signage in-store.

The role emphasizes delivering a distinctive, friendly customer experience, greeting customers, answering questions, and resolving issues to ensure satisfaction. Prior leadership and pharmacy-related certification are valued assets.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash operations.
• Registers all sales, handles price verifications, and processes voids and refunds.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens is seeking a team member in Texas to help open and close the store when management is not present, manage cash, and ensure the floor and stock room are ready for business. You will assist with deliveries and maintain accurate pricing and signage in-store.

The role emphasizes delivering a distinctive, friendly customer experience, greeting customers, answering questions, and resolving issues to ensure satisfaction. Prior leadership and pharmacy-related certification are valued assets.