Shift Lead: Customer Experience & Operations

Walgreens; Carrollton Township (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is seeking a team member to help open and close the store, manage cash handling, and ensure the floor and stockroom are prepared for the day. You will greet customers, assist with product needs, and help maintain a delightful shopping experience for all guests.

The role includes supporting inventory, pricing changes, and backroom duties, plus coordinating with management on deliveries and vendor interactions as needed.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Able to work store hours and respond in manager's absence.

Responsibilities

• Open/close the store and perform required cash handling.
• Engage customers and resolve issues to ensure a positive experience.
• Maintain inventory accuracy and manage pricing/signage.

Skills

Leadership experience

Retail experience

Cash handling

English fluency

Education

PTCB certification

Pharmacy license

Tools

POS systems

Inventory software

Job description

Walgreens is seeking a team member to help open and close the store, manage cash handling, and ensure the floor and stockroom are prepared for the day. You will greet customers, assist with product needs, and help maintain a delightful shopping experience for all guests.

The role includes supporting inventory, pricing changes, and backroom duties, plus coordinating with management on deliveries and vendor interactions as needed.