Shift Lead - Customer Experience & Store Ops

Walgreens; Mount Airy (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Mount Airy, MD seeks a store associate capable of opening and closing the store in the absence of management, handling cash and backroom operations, and ensuring the floor is ready for business. You will assist customers, process returns, and support inventory and merchandising while upholding service standards.

Fluent English, one year in a leadership or key-holding role, and a relevant PTCB or pharmacy license are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and handle cash procedures.
• Register sales, handle returns and refunds, and manage pricing changes per policy.
• Deliver a distinctive customer experience and assist with stock and merchandising.

Skills

Leadership

Customer Service

Communication

Cash Handling

Education

PTCB certification or pharmacy license

Tools

POS System

Store Equipment

Inventory Software

Job description

Walgreens in Mount Airy, MD seeks a store associate capable of opening and closing the store in the absence of management, handling cash and backroom operations, and ensuring the floor is ready for business. You will assist customers, process returns, and support inventory and merchandising while upholding service standards.

Fluent English, one year in a leadership or key-holding role, and a relevant PTCB or pharmacy license are required.