Shift Lead – Customer Experience & Store Ops

Walgreens; Morton Grove (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Morton Grove, IL is seeking a Store Lead to operate the store in the absence of management, ensure cash handling accuracy, and greet customers with friendly service. You will coordinate vendor deliveries, manage backroom operations, and support pricing and displays to drive store performance.

The role emphasizes delivering a distinctive customer experience, training team members on service standards, and maintaining accurate inventory across departments in a fast-paced retail

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and door access.
• Process returns, refunds, cash drops, and price verifications.
• Deliver a distinctive customer experience and train team on service standards.
• Assist with vendor deliveries and backroom operations.
• Maintain inventory accuracy and display signage across departments.
• Support bookkeeping activities and daily cash counts when requested.

Skills

Leadership

Customer service

Cash handling

Inventory control

Store operations

Job description

Walgreens in Morton Grove, IL is seeking a Store Lead to operate the store in the absence of management, ensure cash handling accuracy, and greet customers with friendly service. You will coordinate vendor deliveries, manage backroom operations, and support pricing and displays to drive store performance.

The role emphasizes delivering a distinctive customer experience, training team members on service standards, and maintaining accurate inventory across departments in a fast-paced retail