Shift Lead: Customer Experience & Store Ops

Walgreens; Manhattan (KS); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Walgreens in Manhattan, KS is seeking a Store Key Holder to open and close the store in the absence of management, manage required systems startup, cash handling, and ensure the floor and stock room are ready for the business day. The role also involves opening the back door for deliveries and handling refunds and pricing tasks.

The position emphasizes delivering a distinctive customer experience, engaging customers, and supporting inventory, displays, and daily operations to keep the store

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves customer issues to ensure a positive experience.
• Maintains accurate inventory counts and basic department pricing; ensures proper signage and pricing in accordance with local regulations.

Connaissances

Leadership experience

Customer service

Fluent English

Outils

POS systems

Description du poste

Walgreens in Manhattan, KS is seeking a Store Key Holder to open and close the store in the absence of management, manage required systems startup, cash handling, and ensure the floor and stock room are ready for the business day. The role also involves opening the back door for deliveries and handling refunds and pricing tasks.

The position emphasizes delivering a distinctive customer experience, engaging customers, and supporting inventory, displays, and daily operations to keep the store