Shift Lead | Front-Store Operations & Customer Experience

Walgreens; City of Syracuse (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New York City area is seeking a retail key holder to open and close the store when management is unavailable, handle cash and pricing tasks, and ensure the floor and stock room are ready for business. You will engage customers, resolve issues, and contribute to a delightful shopping experience.

The role supports inventory control, merchandising, and back-door deliveries while coordinating with store leadership.

Qualifications

• Must have at least 1 year of leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change to registers.
• Maintain inventory accuracy and assist with pricing and displays to support local regulations.

Skills

Leadership experience

Retail key holder

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in New York City area is seeking a retail key holder to open and close the store when management is unavailable, handle cash and pricing tasks, and ensure the floor and stock room are ready for business. You will engage customers, resolve issues, and contribute to a delightful shopping experience.

The role supports inventory control, merchandising, and back-door deliveries while coordinating with store leadership.