Shift Lead: Retail Operations & Customer Experience

Walgreens; Waldwick (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Waldwick, NJ is hiring for a leadership-oriented team member to open and close the store in the absence of management, perform required cash handling, and ensure floors and stock rooms are ready for the business day.

You will engage customers, resolve questions, and support operations including merchandising, pricing, and compliance while delivering a distinctive Walgreens customer experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Open and close the store in the absence of management and handle required cash processes.
• Complete product returns, refunds, cash drops, and register accountability tasks.
• Engage customers and deliver a distinctive Walgreens customer experience.
• Assist with displays, pricing, and basic store maintenance to support operations.

Skills

Leadership experience

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Waldwick, NJ is hiring for a leadership-oriented team member to open and close the store in the absence of management, perform required cash handling, and ensure floors and stock rooms are ready for the business day.

You will engage customers, resolve questions, and support operations including merchandising, pricing, and compliance while delivering a distinctive Walgreens customer experience.