Shift Lead: Store Operations & Customer Experience

Walgreens; Matawan (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Matawan, NJ seeks a dedicated team member to open and close the store when management is not present, manage cash operations, and assist customers with products and services.

The role emphasizes delivering a delightful customer experience, supporting inventory and pricing tasks, and maintaining store standards. Prior leadership or key holder experience is required, with English fluency and appropriate certifications preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred.

Responsibilities

• Open and close the store in the absence of management and handle required cash operations.
• Complete product returns, refunds, cash drops, and provide change at registers.
• Engage customers with a friendly, helpful shopping experience and resolve questions.

Skills

Leadership experience

Customer service

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Matawan, NJ seeks a dedicated team member to open and close the store when management is not present, manage cash operations, and assist customers with products and services.

The role emphasizes delivering a delightful customer experience, supporting inventory and pricing tasks, and maintaining store standards. Prior leadership or key holder experience is required, with English fluency and appropriate certifications preferred.