Shift Lead & Customer Experience Champion

Walgreens; Springfield (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a proactive team member to support store operations in New Jersey. You will open and close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for business.

You will greet customers, resolve questions, and deliver a distinctive Walgreens service experience. The role involves inventory counts, pricing updates, display maintenance, and collaboration with the management team to ensure smooth daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management, including system start-ups and cash handling.
• Process returns, refunds, and cash drops to the safe; provide change at registers.
• Model and deliver a distinctive customer experience.
• Engage customers, answer questions, and resolve issues to ensure satisfaction.
• Hold store keys for opening/closing and assist with vendor deliveries.
• Register sales accurately and review pricing, voids, and errors.
• Assist with inventory counts and stock organization, including backroom and floor displays.
• Ensure pricing, signage, and local regulations are followed; assist with back-office tasks as needed.

Skills

Leadership

Customer service

Cash handling

Communication

Inventory control

Education

High school diploma or equivalent

Tools

POS systems

Job description

Walgreens is seeking a proactive team member to support store operations in New Jersey. You will open and close the store in the absence of management, handle cash, process returns, and ensure the floor and stock room are ready for business.

You will greet customers, resolve questions, and deliver a distinctive Walgreens service experience. The role involves inventory counts, pricing updates, display maintenance, and collaboration with the management team to ensure smooth daily operations.