Shift Lead - Customer Experience & Store Ops

Walgreens; Lincoln Park (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a team member to help operate the store day-to-day, including opening and closing procedures, cash handling, and ensuring a welcoming customer experience. You will assist customers, process returns and refunds, and support inventory and pricing tasks to keep the store running smoothly.

The role emphasizes adherence to store policies, safety, and collaborative behavior to maintain a high standard of service and operations in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash and safety procedures.
• Assists customers, processes returns, refunds, and cash drops.
• Maintains store appearance, shelving, pricing, and inventory accuracy.

Skills

Leadership experience

Customer service

Cash handling

Tools

Store systems knowledge

Job description

Walgreens is seeking a team member to help operate the store day-to-day, including opening and closing procedures, cash handling, and ensuring a welcoming customer experience. You will assist customers, process returns and refunds, and support inventory and pricing tasks to keep the store running smoothly.

The role emphasizes adherence to store policies, safety, and collaborative behavior to maintain a high standard of service and operations in a fast-paced retail environment.