Shift Lead — Customer Experience & Store Ops

Walgreens; Knoxville (TN); On-site; USD 48,712,000 - 57,308,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer experience on a managerial-level shift. You will open the store in the absence of management, handle cash and register accuracy, and help ensure shelves and stock rooms are prepared for the business day.

You will also assist with returns, price changes, and creating a friendly, proactive shopping environment for customers. A minimum of one year in a supervisory or key holder role is preferred, with strong English

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, handling required cash processes and ensuring readiness for business day.
• Process returns, voids, refunds, cash drops, and provide change at registers.
• Engage customers to deliver a delightful Walgreens experience.
• Assist with inventory, pricing changes, and maintaining store conditions and displays.

Skills

Leadership experience

English fluency

Tools

POS system

Job description

Walgreens is seeking a team member to support store operations and customer experience on a managerial-level shift. You will open the store in the absence of management, handle cash and register accuracy, and help ensure shelves and stock rooms are prepared for the business day.

You will also assist with returns, price changes, and creating a friendly, proactive shopping environment for customers. A minimum of one year in a supervisory or key holder role is preferred, with strong English