Shift Lead: Customer Experience & Store Ops

Walgreens; Hyannis (MA); On-site; USD 24,796 - 28,929; Part time

Job summary

Walgreens in Hyannis, MA is seeking a store associate to lead operations when management is not present and to ensure the floor and stock areas are ready for the business day. You will handle cash, refunds, and customer interactions to deliver a distinctive experience.

Responsibilities include assisting with deliveries, inventory accuracy, pricing, and signage while complying with policies and local regulations. Apply to join a team focused on service excellence.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles required systems start‑ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change to registers.
• Provides a distinctive customer experience and guidance to team members.
• Maintains accurate inventory counts and oversees pricing and signage according to policy.
• Assists with vendor deliveries and basic store maintenance as needed.

Skills

Customer service

Leadership

Cash handling

English proficiency

Education

PTCB certification

Pharmacy license

Tools

Cash register system

Store systems

Job description

Walgreens in Hyannis, MA is seeking a store associate to lead operations when management is not present and to ensure the floor and stock areas are ready for the business day. You will handle cash, refunds, and customer interactions to deliver a distinctive experience.

Responsibilities include assisting with deliveries, inventory accuracy, pricing, and signage while complying with policies and local regulations. Apply to join a team focused on service excellence.