Shift Lead: Customer Experience & Store Operations

Walgreens; Chicopee (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Chicopee, MA is seeking a capable team member to help run daily operations, open/close the store, and ensure all systems start up and cash handling are accurate.

You will engage customers, resolve issues, and support inventory, pricing, and displays to maintain a welcoming environment. This role emphasizes reliability, English fluency, and a commitment to delivering a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes store in the absence of management and handles cash.
• Responsible for bag checks and price changes to ensure compliance.
• Delivers a distinctive, customer-centric shopping experience.
• Manages back door access for deliveries.
• Plans and assists with displays and restocking.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Chicopee, MA is seeking a capable team member to help run daily operations, open/close the store, and ensure all systems start up and cash handling are accurate.

You will engage customers, resolve issues, and support inventory, pricing, and displays to maintain a welcoming environment. This role emphasizes reliability, English fluency, and a commitment to delivering a distinctive Walgreens experience.