Shift Lead: Store Operations & Customer Experience

Walgreens; Eureka (MO); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Eureka, MO seeks a lead-level team member to open and close the store in the absence of management, handle cash steps, and ensure readiness for daily business. You will assist with vendor deliveries, inventory, pricing, and merchandising while delivering a consistent, friendly customer experience.

You will engage customers, resolve issues, and share service best practices with staff, supporting policy compliance and safe, efficient store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Models and shares customer service best practices with team members to deliver Walgreens service traits.
• Responsible for holding store keys to open and close without management as necessary.
• Assists with vendor orders and backdoor deliveries; conducts pricing and signage tasks.

Skills

Leadership

Retail experience

Customer service

English fluency

Tools

POS systems

Job description

Walgreens in Eureka, MO seeks a lead-level team member to open and close the store in the absence of management, handle cash steps, and ensure readiness for daily business. You will assist with vendor deliveries, inventory, pricing, and merchandising while delivering a consistent, friendly customer experience.

You will engage customers, resolve issues, and share service best practices with staff, supporting policy compliance and safe, efficient store operations.